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description: Answers to FAQs regarding product shipping.
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# FAQ - Supplements

## WHAT MAKES OCTO.HEALTH PRODUCTS DIFFERENT THAN OTHER SUPPLEMENTS?

Octo.Health products are unique in that their formulations target specific clinical scenarios. They are intentionally designed with a focus on supporting biological processes with the highest quality ingredients based on current clinical research.

Additionally, Octo.Health is the end result of medical doctors understanding the positive research around nutrition and clinical outcomes. Before Octo, there were no effective products they could confidently recommend to their patients that

* included all of the necessary nutrients in appropriate dosages for specific conditions.&#x20;
* contained pharmaceutical-grade ingredients and was manufactured in pharmaceutical-grade facilities.&#x20;
* simplified supplementation and increased accessibility for patients

## WHAT MAKES OCTO.HEALTH PRODUCTS DIFFERENT FROM PHARMACEUTICAL PRODUCTS?

Octo.Health products are not pharmaceutical. With that being said, we exclusively use pharmaceutical-grade components, and our products are only made in pharmaceutical-grade facilities.

Our products contain vitamins, minerals, trace elements, amino acids, and other micronutrients that can be purchased over the counter. For these components, we strive to use only those that are non-synthetic and GMO free according to a higher mediceutical standard.

## ARE OCTO.HEALTH PRODUCTS DIETARY SUPPLEMENTS?

Yes, Octo.Health products are designed to complement a healthy diet. Even those who strive to maintain a well-balanced diet can have deficiencies, especially in times of more demanding biological processes like injury, surgery, or pregnancy.

With multi-nutrient supplementation, patients can create a health-promoting internal biochemical environment that supports and improves outcomes.

## WHAT IS A MEDICEUTICAL?

Unlike other dietary supplements, a mediceutical is a product that voluntarily adheres to the following criteria:

1. The product is formulated to support a specific health condition or situation.
2. The product contains only pharmaceutical-grade ingredients that are Generally Recognized as Safe (GRAS).
3. The product contains elements that have been validated by clinical research for the specific health condition or situation, as published in peer-reviewed journals.
4. The product conforms to pharmaceutical-grade dosage standards for the specific health condition or situation.
5. The product is produced in FDA-compliant manufacturing facilities using pharmaceutical-grade manufacturing practices.
6. A Certificate of Analysis from a third party is made available, confirming the product ingredients meet the mediceutical standard.

By adhering to the above criteria, consumers can be assured the received product is safe and effective for the specific need or condition requiring support. We encourage companies to adopt the above standards and consumers to promote them for improved safety and efficacy in using supplements.

## ARE CONDITION-SPECIFIC PRODUCTS REALLY NECESSARY?

Absolutely. Condition-specific products are designed to give individual patients the best possible outcome by optimizing nutrition with available clinical research. Nutritional supplements that take a one-size-fits-all approach fail to take advantage of the vast amount of science that has defined ways in which nutrition can help in specific medical conditions.

## CAN I ONLY GET OCTO.HEALTH PRODUCTS THROUGH A HEALTHCARE PRACTITIONER?

No, Octo.Health products can also be purchased via our website.

## WHY DO OCTO.HEALTH PRODUCTS COST MORE THAN OTHER NUTRITIONAL PRODUCTS?

Octo.Health products are designed to be comprehensive. They are intended to take the place of many other supplements a patient may be taking. Octo.Health products are also nutrient dense, containing all the nutrition a patient may need for a specific clinical condition.

The amount of product, quality of ingredients, and length of use are the major factors that determine the cost. We combine many ingredients together in each product. If you wanted to just buy the same vitamins for yourself, your cabinet would be full of bottles. Instead, we have them conveniently in one package just for you!

## DOES BRIGHT YELLOW URINE MEAN I AM WASTING MY MONEY ON SUPPLEMENTS?

No, this is a common misconception. The bright yellow color of a patient’s urine is a sign that riboflavin is being metabolized appropriately. Rather than indicating that vitamins are being wasted, it demonstrates that appropriate metabolism and assimilation is occurring.

## THE TASTE MAKES IT HARD FOR ME TO DRINK, HOW CAN I FIX THAT?

There are multiple options. You can mix the formula with anything you need to make it a bit better going down!&#x20;

* Split the shake in half: take half in the morning and half at night.
* &#x20;Take with food.
* &#x20;Mix with milk or even orange juice instead of water.
* &#x20;Add ice, fruit, or ice cream.
* Mix the product with a smoothie.

## WHEN DO I START TAKING THE PRODUCT?

Most of our products come as a 30-day supply, and you can start taking them the day you receive your product!

## HOW DO I KNOW HOW LONG TO TAKE THE PRODUCT?

This depends on the product. Some products are meant to be taken long term, while others have more defined use.

* Octo.Health Fracture – 1 box for 30 days.
* Contact your physician for extended use.&#x20;
* Octo.Health Prenatal – 1 box per month during pregnancy. They can also be taken before conception.&#x20;
* Octo.Health Bone, Octo.Health Brain, Octo.Health Joint, Octo.Health Amino, Octo.Health Women’s – 1 box per month long term.

## HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?

The shipping time will depend on your shipping location and the products you ordered. We send you a tracking number that is attached to your package once it has shipped. This will allow you to track your package from us to your front door.

Please contact us with additional questions about shipping.

## ARE THE PRODUCTS SHAKES OR PILLS?

Both! Shakes: Fracture and Amino Acid&#x20;

Pills: Brain, Nerve, Bone, Joint, and Prenatal
